At Nice Hair, we believe that every order deserves individual attention. Whether you’re purchasing ready hair extensions, bulk, or another custom hair product, our team is committed to making the process smooth, transparent, and personalized from start to finish.
Step 1. Consultation & Hair Selection
Once you contact us, you will be assigned a personal manager who will guide you through every step of the ordering process.
Your manager will discuss your preferences, including:
- Desired hair length
- Hair color
- Hair texture (straight, wavy, curly, etc.)
- Density and volume
- Product type
- Any additional customization requirements
If you’re unsure which option is right for you, simply send us photos of your current hair or your inspiration pictures. We’ll help you choose the best match.
Step 2. Color & Texture Matching
Choosing the perfect color is one of the most important parts of creating natural-looking hair.
To ensure the best possible match, your manager will send you real photos and videos of our hair under different lighting conditions, including:
- Natural daylight
- Indoor lighting
- Warm lighting
- Cool lighting
This allows you to see how each shade looks in different environments and helps eliminate surprises after delivery. We also carefully select the hair texture that best matches your natural hair or your desired look.
Step 3. Order Confirmation & Price Estimate
Once all details have been finalized, your manager prepares a detailed quotation based on your selected specifications.
You’ll receive a clear breakdown of your order, including:
- Product specifications
- Hair length
- Color
- Texture
- Quantity
- Total price
- Estimated production time
Before production begins, you’ll have the opportunity to review every detail.
Step 4. Making Changes
Need to adjust your order?
No problem.
Before your order enters production, your manager can help you make changes such as:
- Changing the shade
- Adjusting the length
- Updating the texture
- Modifying the quantity
- Adding or removing products
We want to make sure you’re completely satisfied with your order before manufacturing begins.
Step 5. Production
After your order has been approved, all specifications are sent directly to our production team. Each order is manufactured according to your individual requirements rather than taken from stock.
During production, our specialists carefully:
- Select premium-quality human hair
- Match the approved color and texture
- Prepare and process the hair
- Manufacture the final product
- Perform quality control inspections before shipment
Every order is individually checked to ensure it meets our quality standards.
Step 6. Shipping
Once production is complete, your order is carefully packed and prepared for international shipping. Our logistics team creates the shipping documents and prepares your parcel for dispatch.
As soon as your package has been shipped, your personal manager will send you:
- Your tracking number
- Shipping confirmation
- Carrier information
- Instructions on how to track your package
You can monitor your shipment every step of the way until it arrives at your address.
We’re Here to Help
Your personal manager remains available throughout the entire process.
If you have any questions about your order, need to make adjustments, or would like an update on production or shipping, we’re always happy to assist.
Our goal is to make your ordering experience as simple, transparent, and enjoyable as possible while delivering premium-quality hair products tailored specifically to your needs.
Certified hair extension stylists with 14+ years of experience. Own production of virgin Slavic hair, 10,000+ bundles in stock, salon in Dubai. Specialization: keratin extensions, ethical sourcing Russia & CIS, cold color technology.
